Insights

Ideas from our engineering & RCM teams

Practical, no-fluff guidance from the people who run these systems day to day.

7 Ways to Reduce Claim Denials in Your Medical Practice

Denial rates above 10% are a warning sign, not a cost of doing business. Here are the seven changes that move the needle fastest.

May 2, 2026·6 min read

AI & Software Engineering

When It Actually Makes Sense to Build a Custom AI Agent

Not every workflow needs an autonomous agent. Here's the framework we use to decide before writing a single line of code.

April 14, 2026·5 min read

Clinical Care Models

How RPM and CCM Became a Real Revenue Line for Primary Care

Remote Patient Monitoring and Chronic Care Management aren't just quality initiatives anymore — they're one of the more predictable revenue lines available to primary care.

February 20, 2026·7 min read

Growth Marketing

Healthcare SEO Isn't General SEO — Here's What's Different

Google treats medical content as Your Money or Your Life (YMYL) content, which changes what actually works.

January 8, 2026·6 min read

Software Engineering

Modernizing a Legacy System Without Breaking What Already Works

The riskiest part of any legacy modernization isn't the new code — it's the cutover. Here's how we sequence it.

November 27, 2025·8 min read

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